In compliance with the Personal Data Protection Act 2010 (“the Act”) and its regulations, this notice is issued to all our valued clients and/ or prospective clients. This notice will inform you of your rights with regards to your personal data that has been and/ or will be, collected and processed by us.

Collection of personal data

We have collected and will collect your personal data to be processed by us and/ or on your behalf in the course of your present or future dealings with ITS Management Sdn Bhd, its subsidiary (ies), its associated company (ies) (“we”, “our”, “us” or “Company”). Your personal data enables us to achieve the “Purpose” herein that is in connection with our business.

Description of personal data

  • Name;
  • Identity Card no;
  • Gender;
  • Email address;
  • Mobile phone no.;
  • Passport no;
  • IP address;
  • Images (still/recording)
  • Sensitive personal data; and any
  • Personally Identifiable Information (PII) defined by international privacy laws or standards

Purposes for collection of personal data

ITS Management Sdn Bhd will use clients’ personal data for the following purposes, including but not limited to:

  • delivering notices, services, products, updates materials to you;
  • maintaining and improving customer relationship;
  • maintaining and updating internal record keeping;
  • meeting any legal or regulatory requirements and disclosing the requirements of any applicable law, regulation, terms and conditions, direction, court order, by-law, guideline, circular, code applicable to ITS Management Sdn Bhd.

Sources of personal data

ITS Management Sdn Bhd may obtain clients’ personal data from the following sources including but not limited to application forms, websites, mobile applications, and business cards.

Disclosure of personal data

We may disclose the client’s personal data to other subsidiaries within our group. These subsidiaries will treat the client’s personal data as confidential, in accordance with this Privacy Policy and with all applicable Data Protection legislation and will process such personal data only for the Purposes and within the terms set out herein. We are responsible for the personal data under our control, including personal data disclosed by us to a Vendor (often referred to as the “data processor”). We take every measure to provide a comparable level of protection for personal data should a Vendor process the information. ITS Management Sdn Bhd is committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.

Security of personal data

ITS Management Sdn Bhd uses strict procedures and security features to prevent unauthorized access wherever possible. Personal data provided to ITS Management Sdn Bhd via our websites or via any Applications, online credit card transactions are protected during transit using encryption such as Transport Layer Security (TLS). When ITS Management Sdn Bhd stores personal data, we use computer systems with limited access housed in facilities using physical security measures. Data stored in cloud services is in encrypted form, including when we utilize third-party storage. The level of security of personal data kept in a non-electronic environment is also treated with strict procedures and means.

Use of Cookies

The cookies used by the website are solely associated with anonymous users and their computers. They do not provide personal data on users. Some cookies are used by third parties to provide ITS Management Sdn Bhd with data on the effectiveness of its engagements and promotions. The cookies used by the website not in any way collect personal data that could be used to identify a specific user. In addition, cookies are of a temporary nature, used solely to improve the efficiency of the last transmission. Users may configure their browser to notify them of cookies’ reception and prevent their installation on their computer.

Transfer of Personal Data

We are very serious about providing a comparable level of protection for personal data should the information be processed or used outside Malaysia by our vendors or experts.

Marketing and promotional purposes

Upon subscribing to our services, you will be receiving marketing and/or promotional emails or calls from us, which includes monthly promotions and information on future events. If you do not wish to receive any promotional news or calls, please email us at and with the email subject “Unsubscribed”, and you will be excluded from our newsletters and contacts.

Data subject's obligations

It is necessary for ITS Management Sdn Bhd to collect and retain clients’ personal data. Therefore, it is also obligatory for clients to supply personal data to us in the most accurate manner. Suppose clients do not provide us with personal data. In that case, ITS Management Sdn Bhd is unable to process personal data on clients’ behalf for the Purpose stated in clause 4 herein or effectively render our services to clients. All relationships created or created between us shall then be terminated and ceased to be in effect immediately.

The rights of the data subject

a. To request access to personal data.

Clients have the right to request access to personal data processed by us with reasonable notice. Access requests can be made online by filling up the Data Access Request Form, or you can walk into our stores.

b. To request correction of personal data

Clients have the right to request correction and/or update their personal data that is inaccurate, incomplete or outdated. Correction requests can be made online by filling up the Data Correction Request Form or walking into our stores.

c. To limit the processing of your personal data.

Clients are entitled to limit our processing of personal data by expressly withdrawing the consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior Notification. We advise that you check our website for this Privacy Policy on a regular basis. Kindly view our privacy notice on the website,

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